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Shipping & Returns

 SHIPPING

Beginning July 18, 2016, orders will be shipped from NextStep Resources — 7890 12th Avenue South, Minneapolis, MN 55425.

We ship to the United States only, sorry but we are unable to process international orders.

When you place an order, we typically process and ship your order within 24 hours or less!   We will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider, shipping date estimates may appear on the shipping quotes page. When calculating estimated delivery dates use business days (Monday-Friday), please do not include the day you placed your order or weekends.

FED EX GROUND DELIVERY IS 1-5 BUSINESS DAYS
MEDIA MAIL DELIVERY IS ANYWHERE FROM 5-14 BUSINESS DAYS (not available for communion supplies)

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

VBS and Sunday School Curriculum Returns

Please include a copy of the invoice or packing slip with your return.  A restocking fee of 10% will be charged on returns that do not have a copy of the packing list or invoice.

*Sunday School and VBS items must be received in our warehouse by the dates below. Harvest is not responsible for packages that are lost, damaged or received after the due date.  Please allow ample time for return shipping, upto 2 weeks if using US Postal service.  It is recommended that you ship via a traceable method (FedEX Ground, UPS Ground, or US Postal Service with delivery confirmation)  You may also want to insure your shipment.

Please return unused Sunday School curriculum BEFORE the following dates: 

Fall Curriculum - October 15; Winter Curriculum - January 15; Spring Curriculum - April 15; Summer Curriculum - July 15

VBS curriculum and ancillary items - August 15

Please return unused VBS returnable items within 2 weeks after the close of your VBS event.
Outlet Items and items marked NR (non-returnable) cannot be returned due to publisher policy. 
Full credit will be issued on items suitable for resale — used items or opened packages will not be credited. 

Again, we highly recommend returned items be shipped to Harvest via FEDEX Ground or United Parcel Service (UPS), or US Postal Service with Delivery Confirmation.

Make sure to include church name and address (or your address) on the outside of the package when shipping items. NextStep/Harvest is not responsible for items lost or damaged during return shipping.  Please pack your order carefully and insure your package if necessary.

Please allow 2-3 weeks from your date of shipment to receive a credit memo.

This policy enables us to serve you better and process credits accurately.

Send returns to:

NextStep Resources 
7890 12th Avenue South
Minneapolis, MN 55425



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